1. Expand Reach:Increase our client base by 25% within the next year by expanding our marketing efforts and outreach to small businesses interested in government contracting.
2. Enhance Service Offerings: Introduce two new service offerings focused on specialized government contracting areas, such as cybersecurity or environmental compliance, to better meet the diverse needs of our clients.
3. Improve Client Satisfaction: Achieve a client satisfaction rate of 90% or higher through ongoing feedback collection, service improvements, and personalized support.
4. Increase Contract Wins: Help our clients secure a total of $50 million in government contracts by providing expert guidance, proposal support, and contract management services.
5. Community Engagement: Engage with local small business communities through workshops, webinars, and networking events to educate and empower more small businesses to pursue government contracting opportunities.